Legal documents
How Flavis AI collects, uses, stores and protects personal data, the rights you hold under KVKK and GDPR, and how to exercise them.
Marithen Yazılım Araştırma Geliştirme Dijital Pazarlama Ticaret Limited Şirketi · Data controller
All of our data processing activities are described in the documents below. When we revise one, the effective date changes with it.
Last Updated: August 2026
KVKK and GDPR compliant data processing policy
This Privacy Policy explains how Flavis AI, a service provided by Marithen Yazılım Araştırma Geliştirme Dijital Pazarlama Ticaret Limited Şirketi (the data controller), collects, uses, and protects your personal information. This policy is designed to comply with the General Data Protection Regulation (GDPR) and the Turkish Personal Data Protection Law No. 6698 (KVKK).
Flavis AI is committed to protecting your privacy and personal data. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our services. By using Flavis AI services, you acknowledge that you have read and understood this Privacy Policy.
The data controller is Marithen Yazılım Araştırma Geliştirme Dijital Pazarlama Ticaret Limited Şirketi. Address: Noran Officium, Uncubozköy Mah. 5526. Sk. No:105 Kat:3 Ofis:38, Yunusemre / Manisa, Türkiye Phone: +90 212 706 45 82 Website: https://marithen.com E-mail: info@marithen.com
Flavis AI is a service provided by Marithen Yazılım Araştırma Geliştirme Dijital Pazarlama Ticaret Limited Şirketi. All personal data processing activities are carried out by this company as the data controller in accordance with applicable data protection laws.
We collect the following categories of personal data:
Identity Information
Company Information
Communication Records
Technical Data
Account Information
Payment Information
We process your personal data for the following purposes:
For the provision of our services, we may share data with the following third-party providers:
WhatsApp Business API — Messaging service for WhatsApp AI functionality
Telephone/VoIP Providers — Voice service infrastructure
Cloud Infrastructure — Data storage and processing
Payment Processors — Payment processing services
Analytics Services — Service analytics and reporting
All third-party providers have signed Data Processing Agreements (DPA) in accordance with GDPR and KVKK requirements. We do not sell your personal information to third parties.
We implement appropriate technical and organizational measures to protect your personal information, including:
We retain personal data for the following periods:
Account Data
Communication Records
Analytics Data
Log Records
Payment and Billing Information
After the retention period expires, personal data is securely deleted or anonymized in accordance with legal requirements.
In accordance with KVKK (Turkish Personal Data Protection Law), you have the following rights:
Contact: To exercise your data protection rights, you can send an email to info@marithen.com. We will respond to your requests within the timeframes specified in KVKK and GDPR.
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. For detailed information about our use of cookies, please see our Cookie Policy.
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact Marithen Yazılım Araştırma Geliştirme Dijital Pazarlama Ticaret Limited Şirketi at:
Address: Noran Officium, Uncubozköy Mah. 5526. Sk. No:105 Kat:3 Ofis:38, Yunusemre / Manisa, Türkiye Phone: +90 212 706 45 82 E-mail: info@flavisai.com / info@marithen.com Website: https://marithen.com
For data protection requests, you can send an email to info@flavisai.com. We will respond to your inquiries within the timeframes specified in KVKK and GDPR (typically within 30 days).
